Metrics & Measurements

From Bug Tallies to User Pain: A Shift in QA Thinking

For a long time, I thought tracking the number of open bugs would give me a sense of product quality. It felt logical — fewer bugs should mean a better product, right? But recently, I realized: I was measuring the wrong thing. Open bug count tells me how many issues are

Metrics & Measurements

The Key to Measuring Impact in QA: Moving Beyond Mere Actions

The Pitfall of Superficial Results One of the most integral aspects of my interview process is assessing how candidates evaluate their past actions. After discussing each experience or initiative they’ve undertaken, I always ask two crucial questions: * What were the results? * How did you measure your action? To my